Last Updated: July 7, 2026
This policy describes how long Victura retains different categories of data based on our current systems.
1. Active accounts
While your account is active, we retain data needed to provide the Service, including:
- Account and profile information
- Meal logs, images, and AI analysis records
- Referral and wallet-credit records
- Push notification device tokens and preferences
- Behavioral and UX telemetry needed for product operation
2. Automated retention periods
The following automated retention settings exist in our backend configuration:
| Data category | Retention (default) | Notes |
|---|---|---|
| UX behavioral events | ~30 days | Purged by scheduled cleanup task |
| UX runtime state | ~90 days | Purged by scheduled cleanup task |
Other categories (meals, profile, referrals) are retained until you delete your account or we no longer need them for legal or operational purposes.
3. Account deletion
When you delete your account via the app or DELETE /api/v1/users/me, we hard-delete core user-owned database records including meals, corrections, scan sessions, analysis jobs, and many related intelligence tables.
Operational notes:
- Backup snapshots and server logs may persist for a limited period before rotation.
- Meal image files on disk may require separate media cleanup; contact support@victura.app if you need confirmation of deletion.
- Some referral or device-token rows may require manual review if not covered by automated deletion—contact us to complete erasure.
See Account Deletion for user steps.
4. Inactive accounts
We may contact you about long-inactive accounts. We do not currently auto-delete inactive accounts on a fixed schedule unless disclosed in a future update.
5. Legal holds
We may retain information longer when required by law, litigation, or security investigations.
6. Contact
Data retention questions: support@victura.app